Legal review gate
This version is generated from SalonTime's canonical legal pack. It is not approved for real client information or signature. The pilot portal remains closed until the complete pack is approved by an Australian solicitor.
1. Customer and authorised users
The salon entity identified in an order form or Pilot Participation Agreement is the customer. CloudSafe Consulting Pty Ltd, trading as Salon-On-Time, provides SalonTime. Staff and contractors are authorised users and are bound only by the account, acceptable-use, confidentiality, privacy and safety duties that apply to their use; they do not personally assume the salon's fees or other business obligations.
2. Accounts and acceptable use
- Use accurate account information, protect credentials and use only your own account.
- Owners and managers must control invitations, roles and removal of workspace access.
- Do not share accounts, bypass controls, probe another salon's information, upload unlawful material or misuse the service.
- Notify CloudSafe promptly of suspected unauthorised access, incorrect-salon access or compromised credentials.
3. Salon records and permitted processing
The salon retains its rights in salon and client information and authorises CloudSafe to host, copy, transmit and otherwise process it only as needed to provide, secure and support SalonTime, comply with law and perform the signed agreement. Identifiable client records and photographs will not be used for general product development, demonstrations, advertising or AI or model training.
The salon is responsible for appropriate collection notices, lawful collection, consent where required, record accuracy and client requests. The Data Processing and Subprocessor Schedule takes priority for processing, security, export, return, retention and deletion.
4. Safe salon use
SalonTime supports salon workflow. It is not a booking system of record, medical device, substitute for professional judgement or substitute for product instructions and safety procedures. Timers, alerts, consultation fields, warnings and inventory records are aids only. The salon remains responsible for client assessment, patch testing, chemical-service timing, supervision and manual safeguards.
5. Availability and third-party services
Pilot software may change, contain defects or be interrupted. CloudSafe will use reasonable care but does not promise uninterrupted or error-free availability. SalonTime relies on device operating systems, app distribution, calendars, internet and cloud providers that have separate terms and may change or be unavailable. This does not limit any right that cannot lawfully be limited.
6. Intellectual property and feedback
CloudSafe owns or licenses SalonTime and grants authorised users a limited, non-exclusive and non-transferable right to use it for the customer's internal salon operations. Users must not copy, resell, reverse engineer or create derivative works except where law permits. CloudSafe may use feedback that does not identify a client or reveal the salon's confidential information.
7. Fees
The supervised pilot is free unless a signed agreement states otherwise. There is no automatic paid conversion or payment authority. Any paid plan or material price change requires the salon's express agreement before it applies.
8. Suspension, cure and ending access
CloudSafe may immediately suspend only the access reasonably affected by an urgent security or safety risk, serious misuse, fraud, unlawful conduct or a legal requirement. For an ordinary remediable breach, CloudSafe will give notice and at least 10 business days to remedy it before suspension or termination.
The salon will receive reasonable export access for 30 days after suspension or termination unless that access creates a security or legal risk. Deletion and retention then follow the signed Data Processing and Subprocessor Schedule.
9. Non-excludable rights and responsibility
Nothing excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including under the Australian Consumer Law. Any agreed liability limit is stated in the signed customer agreement, with applicable carve-outs.
10. Changes and governing law
CloudSafe may change these terms only for a legitimate operational, legal, security or product reason. It will give reasonable advance notice of a materially adverse change, the change will not operate retrospectively, and the salon may end the service before it takes effect. Price changes require express agreement. New South Wales law applies.
11. Contact
Questions, legal notices and support requests may be sent to support@salontime.au.